Crystal is cloud point-of-sale for jewelers. Ring up a sale, take in a repair, and open a custom order in the same screen, with the client's whole history in front of you.
Crystal is cloud-based Point of Sale (POS) designed for jewelers
A single source of truth for transactions
Crystal links clients and transactions automatically, so sales, custom orders, repairs, and service all happen in one place. Clients can easily pick up a repair, put a deposit on a custom piece, and buy a gift on the way out.
Manage repairs and custom work, from intake to pickup
Write up a repair while the client waits. Crystal's repair calculator prices labor and materials from your metal prices and labor rate, and creates a task you can assign to a jeweler. Status codes show where every job stands. Custom orders work the same way, holding the design details and the client's deposit on the special order until the piece is collected.
Jewelry sales don't always happen at the counter, or during your regular business hours.
Crystal runs in the cloud, so your store comes with you on any device. Make a sale from home, or pull up a piece for a client without walking to the back.
Send the balance from the sale to a card terminal, and the payment records itself on the transaction once it's approved.
Text or email your client a payment link. Split a payment across cash, card, gift card, and store credit. Sales tax, or VAT for stores that price with it included, is worked out at the sale, and Avalara can calculate sales tax on orders you ship.
Customers praise Crystal for its ease of use and intuitive workflow. Employees are able to pick it up quickly with minimal training, so they can focus on delivering an outstanding experience for your guests.
Owners get the controls they need with role-based permissions and more.
Set a piece aside and take payments over time: it comes out of stock, and the balance stays on the client's record until it's paid. You can require a minimum deposit on the transaction types you choose.
Gift cards and loyalty
Sell and redeem gift cards, keep store credit on the client's profile, and let clients earn and redeem points at rates you set.
Trade-ins and gold buying
Take a trade-in inside a sale or buy gold outright, pay the client from the same transaction, and turn the piece into stock when you're ready.
Insurance and care plans
Offer Luxsurance from Jewelers Mutual when a sale closes, and add a Montage protection plan to jewelry and watches as a line item on the sale.
Hardware and printing
Receipts and job tickets print on the printer your computer already uses, tags print on the GoDex RT730i, and any barcode scanner that reads micro-QR codes works.
Helpful integrations
Crystal integrates seamlessly with the tools you and your team depend on.
"At the end of the day, our employees say this is the right tool. It's easy to work with and easy to understand, and that means they can focus on our customers."
Mark Vieregg, Owner
Walters & Hogsett Jewelers
Crystal integrations
Connect more of your favorite tools
Crystal works seamlessly with the tools you rely on, so you can launch without disrupting your in-store team's workflows.
